DATA DELETION
Effective Date: 09 September 2026
NagarExplore allows eligible users to request deletion of their account and personal information.
This page explains how to submit a deletion request, what information may be deleted, and what information may need to be retained.
1. REQUESTING DATA DELETION
You may request deletion of your NagarExplore account and eligible personal information by contacting NagarExplore at:
[SUPPORT EMAIL]
Use a subject such as:
Data Deletion Request – NagarExplore
Please include sufficient information for us to identify your account, such as:
Your name
Registered email address
Registered mobile number, where applicable
Business name, where applicable
Do not send passwords, OTPs, banking PINs, card information, or other unnecessary sensitive information.
2. IDENTITY VERIFICATION
For security reasons, NagarExplore may need to verify your identity before processing a deletion request.
Verification helps prevent another person from deleting or modifying your account without permission.
We may ask you to confirm information associated with your account or submit the request using your registered contact information.
3. INFORMATION THAT MAY BE DELETED
Depending on your account and use of NagarExplore, eligible information may include:
Account profile information
Personal contact information
User preferences
Certain communications
Personal information associated with an inactive business-management account
Other information that is no longer required for legitimate purposes
The exact information deleted will depend on the nature of the account and applicable legal obligations.
4. BUSINESS LISTING INFORMATION
Deleting a user account does not always mean that a public business listing will also be deleted.
NagarExplore is a local business discovery platform, and certain information about a business may be independently available from:
Public records
Business websites
Public directories
Business owners
Other authorised sources
If you are an authorised business owner and want a business listing removed, corrected, or transferred, clearly state this in your request.
NagarExplore may separately evaluate whether the public business information should be:
Removed
Corrected
Unpublished
Transferred to another authorised representative
Retained as independently sourced public business information
5. INFORMATION WE MAY NEED TO RETAIN
Some information may need to be retained even after a deletion request.
Examples include information required for:
Legal obligations
Tax and accounting records
Payment records
Fraud prevention
Security investigations
Dispute resolution
Enforcement of agreements
Protection against abuse
Establishment, exercise, or defence of legal claims
Where possible, retained information will be limited to what is reasonably necessary for those purposes.
6. SUBSCRIPTION AND PAYMENT RECORDS
If you purchased a NagarExplore subscription, some payment, invoice, transaction, or accounting information may need to be retained for legally required or legitimate business record-keeping.
Deleting an account does not automatically require deletion of records that NagarExplore is legally required or reasonably entitled to retain.
7. BACKUPS
Information removed from active NagarExplore systems may temporarily remain in secure backups.
Backup copies may be deleted or overwritten through the normal backup-retention cycle.
Information retained only in backups will not normally be restored to active use except where required for system recovery, security, or legal reasons.
8. PROCESSING A DELETION REQUEST
After receiving a valid request, NagarExplore will:
Review the request
Verify the requester where necessary
Identify eligible information
Check whether any information must be retained
Process the deletion or other appropriate action
Provide a response where required
Processing time may vary depending on the complexity of the request and applicable legal requirements.
9. WITHDRAWING A DELETION REQUEST
If deletion has not yet been completed, you may contact NagarExplore and ask whether the request can be withdrawn.
Once eligible information has been permanently deleted, it may not be recoverable.
10. THIRD-PARTY SERVICES
Deleting information from NagarExplore does not automatically delete information held independently by third-party services.
For example, information may separately exist with:
Google
Social media services
Payment providers
Business websites
Messaging providers
Other independent platforms
You must contact those providers directly regarding information they control.
11. CORRECTION INSTEAD OF DELETION
If information is inaccurate but you do not want your account deleted, you may request correction instead.
Business owners may also use available NagarExplore business-management or claim features to update eligible business information.
12. DATA DELETION AND ACCOUNT ACCESS
After an account has been permanently deleted, you may lose access to:
Your dashboard
Business-management permissions
Saved information
Subscription-related features
Account history
Other account-specific functionality
Some public business information may remain where there is a legitimate independent basis for maintaining the listing.
13. CONTACT FOR DATA DELETION
Submit deletion requests to:
NagarExplore
Operated by: OJASYUKTI DIGITAL SERVICES
Email:support@nagarexplore.com
Address: New Delhi , India
Subject:
Data Deletion Request – NagarExplore
Please provide only the information reasonably necessary to identify your account or request.Last reviewed 9/9/2026